We offer you with the best possible investment solutions and plans. By joining us you are sure to reap considerable gains on every investment you make.

 
CRYPTO XL
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FAQ.


How to start investing? ?
In order to start collaborating with our company it is necessary to register on the site www.CRYPTOXL.COM. After completing the registration, you will get access to your Personal Account with all functions necessary to start investing

Is www.cryptoxl.com limited officially registered?
CRYPTOXL limited is a fully registered in many countries around the globe. We’re registered in many countries globally, our Corporate Headquarters is based in Victoria, Seychelles and other major operations in Hong Kong, Hong Kong


What payment methods can I use to fund my account?
We currently accept payments at our corporate office, corporate bank accounts in countries we’re in, Bitcoins, LTC, ETH, and through Payeer. We will be accepting other payment systems like credit cards in the future when we deem them safe.

What if I can't log into my account because I forgot my password?
Click the forgot password link, type your username or e-mail and follow instructions. Your login data will be sent to your e-mail address on record.

Can I deposit directly from my account balance?
Yes! To make a deposit from your account balance, simply log into your account, on the landing page also known as ‘Your Account’ tab look for ‘ADD DEPOSIT AND START EARNING NOW’ and click on it, select an investment plan on the left-hand side of the page, then on the right side of the page insert the amount you need to reinvest and click on ‘Spend funds from the Account Balance Bitcoin’ then click on ‘Spend’ and follow instructions as outlined.

How can I withdraw funds received as a reward in affiliate program?
Simply click on ‘My Withdraws’ and follow the instructions on the page.

' Do I need to invest if I want to start earning referral commissions?
Yes, you do need to invest if you want to start earning referral commission. You only need to open an account, get your referral URL and share it with your friends, customers and family. Once they register and invest you will earn your commission automatically. The level of commission depends on your downline’s investment. A bonus maybe given at different levels of qualifications.

Do you provide information about my income or transactions to third parties?
We act in accordance with policy of complete confidentiality. No information about you, including personal data, information on operations and revenue to anyone except if you authorize it or enforced by the courts of law.

Can I withdraw my deposit earlier?
Yes, you have up to 7 days to withdraw your principal amount. After 7 days it will be difficult since the funds will have been invested in several portfolios to produce interest which is paid to our investors.

How much can I invest at a minimum?
The minimum possible sum of investments is $50

Withdrawal

If I create a withdraw request at the week-end, will it be processed immediately or I will have to wait till Monday?
Our offices are closed over the weekends. We are operational Monday to Friday. Any payment requests made over the weekend will be processed the following business day..

Why has my Withdraw request been denied?
Probably you are trying to withdraw funds to your electronic payment system, which is different from the electronic payment system you used during the deposit process. Also, this may be due to missing payment details. Contact your upline or support for help.

What is the minimum sum I can withdraw?
The minimum sum that you may withdraw is $30.

Does the company charge fees for withdrawals or for account credit?
The company does not charge fees for any financial operations.

Referral system

How can I get to know information about my upline?
At the time of registration, you will be able to see your upline directly in the registration form. Apart from that, you will always be able to clarify the information about the person who invited you, and also about your referral structure in your ‘Referrals’ tab. Click on their name to write them an email.

Can I change the upline?
You can change upline only if you contact "Support" of the company.

Where is my referral link?
You can always find your referral link in your Personal Account.

Personal Account

How can I change my wallet number?
If you have already entered your payment details, after completing the registration you will still be able to change this information on your own. For help changing your payment details, contact Support.

How can I change the email address?
You will not be able to change your email address on your own. To change the information of your email address, contact Support

System of customer support service

Can I rely on your support, if I need your consultation, but I am not a registered user of your company?
Yes, you can. Fill in the corresponding form in the section "Support" and send us your request. We are always ready to provide quality advice to anyone who may need it.

What is the time schedule of the customer support service of the company?
We work every day from 0800 till 1700 Monday to Friday depending in which country or service center next to you and our international online support is available 24 hours a day and also have limit Chat support over the weekends to handle emergencies.

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